Business Office

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Business Office Survey
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Dealership Location:*

Dealership Location:*

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Each question is weighted based on its importance, and the total weight for each department adds up to 100%. The survey includes questions about management effectiveness, trust, leadership, and employee-manager connection to ensure a comprehensive assessment.

(Scale: 1-10, 1 = Very Dissatisfied, 10 = Very Satisfied)

Does management provide clear guidance to help you succeed in your role? (Weight: 18%)*

Does management provide clear guidance to help you succeed in your role? (Weight: 18%)*

(Scale: 1-10, 1 = Poor, 10 = Excellent)

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Is your compensation fair for the administrative and financial responsibilities you handle? (Weight: 14%)*

Is your compensation fair for the administrative and financial responsibilities you handle? (Weight: 14%)*

(Scale: 1-10, 1 = Poor, 10 = Excellent)

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How satisfied are you with the balance between work demands and personal life? (Weight: 12%)*

How satisfied are you with the balance between work demands and personal life? (Weight: 12%)*

Scale: 1-10, 1 = Not Confident, 10 = Very Confident)

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Are the software systems (e.g., finance, contracts, compliance) reliable and efficient? (Weight: 10% )*

Are the software systems (e.g., finance, contracts, compliance) reliable and efficient? (Weight: 10% )*

(Scale: 1-10, 1 = Ineffective, 10 = Highly Effective)

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Do you have sufficient support to meet tight deadlines, such as month-end closings? (Weight: 08%)

Do you have sufficient support to meet tight deadlines, such as month-end closings? (Weight: 08%)

(Scale: 1-10, 1 = Strongly Disagree, 10 = Strongly Agree)

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Is the workload in your role manageable and fairly distributed among staff? (Weight: 08%)*

Is the workload in your role manageable and fairly distributed among staff? (Weight: 08%)*

(Scale: 1-10, 1 = Very Dissatisfied, 10 = Very Satisfied)

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Are you provided with adequate training to stay updated on financing and compliance regulations? (Weight: 06%)*

Are you provided with adequate training to stay updated on financing and compliance regulations? (Weight: 06%)*

(Scale: 1-10, 1 = Unfair/Non-Transparent, 10 = Very Fair/Transparent)

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Do you feel recognized for your accuracy and contributions to the dealership? (Weight: 06%)*

Do you feel recognized for your accuracy and contributions to the dealership? (Weight: 06%)*

(Scale: 1-10, 1 = Not Connected, 10 = Very Connected)

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Are the benefits (e.g., healthcare, retirement plans) competitive for your needs? (Weight: 05%)*

Are the benefits (e.g., healthcare, retirement plans) competitive for your needs? (Weight: 05%)*

(Scale: 1-10, 1 = Not Connected, 10 = Very Connected)

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How effective is communication from management about policies and priorities? (Weight: 05%)*

How effective is communication from management about policies and priorities? (Weight: 05%)*

(Scale: 1-10, 1 = Very Dissatisfied, 10 = Very Satisfied)

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Do you trust leadership to support the business office’s operational needs? (Weight: 04%)*

Do you trust leadership to support the business office’s operational needs? (Weight: 04%)*

(Scale: 1-10, 1 = Very Dissatisfied, 10 = Very Satisfied)

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Is your workplace environment conducive to focused administrative work? (Weight: 03%)*

Is your workplace environment conducive to focused administrative work? (Weight: 03%)*

(Scale: 1-10, 1 = Very Dissatisfied, 10 = Very Satisfied)

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Are there clear opportunities to advance your skills or role in the business office? (Weight: 02%)*

Are there clear opportunities to advance your skills or role in the business office? (Weight: 02%)*

(Scale: 1-10, 1 = Very Dissatisfied, 10 = Very Satisfied)

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How likely are you to recommend working in the business office to others? (Weight: 02%)*

How likely are you to recommend working in the business office to others? (Weight: 02%)*

(Scale: 1-10, 1 = Very Dissatisfied, 10 = Very Satisfied)

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Do you feel your work supports the dealership’s overall financial integrity? (Weight: 01%)*

Do you feel your work supports the dealership’s overall financial integrity? (Weight: 01%)*

(Scale: 1-10, 1 = Very Dissatisfied, 10 = Very Satisfied)

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Tell us your thoughts….

Tell us your thoughts….

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