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Administration Department

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Administration Department
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Dealership Location:*

Dealership Location:*

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Chevrolet of Columbus || 2825 Merchant Mile, Columbus, IN 47201
Ford of Columbus || 3560 N. National Road, Columbus, IN 47201
Nissan of Columbus || 3580 N. National Road, Columbus, IN 47201
CDJR of Columbus and Hyundai || 3020 N. National Road, Columbus, IN 47201
Stoops Buick GMC || 4050 W. Clara Ln, Muncie, IN 47304
Mossy CDJR || 1875 Auto Park Avenue Chula Vista, CA 91911
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Each question is weighted based on its importance, and the total weight for each department adds up to 100%. The survey includes questions about management effectiveness, trust, leadership, and employee-manager connection to ensure a comprehensive assessment.

(Scale: 1-10, 1 = Very Dissatisfied, 10 = Very Satisfied)

How satisfied are you with the clarity and accuracy of administrative processes (e.g., payroll, scheduling, documentation)? (Weight: 10%)*

How satisfied are you with the clarity and accuracy of administrative processes (e.g., payroll, scheduling, documentation)? (Weight: 10%)*

. (Scale: 1-10, 1 = Very Dissatisfied, 10 = Very Satisfied)

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How efficient are the administrative workflows and processes? (Weight: 10%)*

How efficient are the administrative workflows and processes? (Weight: 10%)*

(Scale: 1-10, 1 = Inefficient, 10 = Highly Efficient)

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How satisfied are you with the training provided to perform your administrative duties effectively? (Weight: 10%)*

How satisfied are you with the training provided to perform your administrative duties effectively? (Weight: 10%)*

(Scale: 1-10, 1 = Very Dissatisfied, 10 = Very Satisfied)

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How would you rate the communication between the administration department and other departments (e.g., Sales, Service)? (Weight: 10%)*

How would you rate the communication between the administration department and other departments (e.g., Sales, Service)? (Weight: 10%)*

(Scale: 1-10, 1 = Poor, 10 = Excellent)

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How effective is your primary manager in providing clear direction and leadership? (Weight: 10%)*

How effective is your primary manager in providing clear direction and leadership? (Weight: 10%)*

(Scale: 1-10, 1 = Ineffective, 10 = Highly Effective)

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Do you feel trusted and empowered by management to make decisions in your role? (Weight: 10%)

Do you feel trusted and empowered by management to make decisions in your role? (Weight: 10%)

. (Scale: 1-10, 1 = Strongly Disagree, 10 = Strongly Agree)

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How satisfied are you with the recognition and rewards for your contributions to the administration department? (Weight: 10%)*

How satisfied are you with the recognition and rewards for your contributions to the administration department? (Weight: 10%)*

(Scale: 1-10, 1 = Very Dissatisfied, 10 = Very Satisfied)

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How would you rate the fairness and transparency of performance evaluations in the administration department? (Weight: 10%)*

How would you rate the fairness and transparency of performance evaluations in the administration department? (Weight: 10%)*

(Scale: 1-10, 1 = Unfair/Non-Transparent, 10 = Very Fair/Transparent)

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How connected do you feel to your primary manager in terms of support and communication? (Weight: 10%)*

How connected do you feel to your primary manager in terms of support and communication? (Weight: 10%)*

(Scale: 1-10, 1 = Not Connected, 10 = Very Connected)

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How satisfied are you with the dealership's efforts to create a positive and motivating work environment? (Weight: 10%)*

How satisfied are you with the dealership's efforts to create a positive and motivating work environment? (Weight: 10%)*

(Scale: 1-10, 1 = Very Dissatisfied, 10 = Very Satisfied)

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Tell us your thoughts….

Tell us your thoughts….

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