Parts Department

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Parts Department
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Dealership Location:*

Dealership Location:*

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Each question is weighted based on its importance, and the total weight for each department adds up to 100%. The survey includes questions about management effectiveness, trust, leadership, and employee-manager connection to ensure a comprehensive assessment.

(Scale: 1-10, 1 = Very Dissatisfied, 10 = Very Satisfied)

Does management support you in managing inventory and meeting department needs? (Weight: 17%)*

Does management support you in managing inventory and meeting department needs? (Weight: 17%)*

(Scale: 1-10, 1 = Very Dissatisfied, 10 = Very Satisfied)

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Is your compensation fair for the skills and responsibilities required in your role? (Weight: 14%)*

Is your compensation fair for the skills and responsibilities required in your role? (Weight: 14%)*

(Scale: 1-10, 1 = Inefficient, 10 = Highly Efficient)

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How satisfied are you with your work-life balance in the parts department? (Weight: 11%)*

How satisfied are you with your work-life balance in the parts department? (Weight: 11%)*

(Scale: 1-10, 1 = Very Dissatisfied, 10 = Very Satisfied)

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Is the inventory management system accurate and user-friendly? (Weight: 10%)*

Is the inventory management system accurate and user-friendly? (Weight: 10%)*

(Scale: 1-10, 1 = Poor, 10 = Excellent)

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Are parts deliveries from suppliers reliable and timely? (Weight: 09%)*

Are parts deliveries from suppliers reliable and timely? (Weight: 09%)*

(Scale: 1-10, 1 = Ineffective, 10 = Highly Effective)

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Do you feel equipped to handle urgent requests from service or sales? (Weight: 08%)

Do you feel equipped to handle urgent requests from service or sales? (Weight: 08%)

. (Scale: 1-10, 1 = Strongly Disagree, 10 = Strongly Agree)

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Are you provided with sufficient training to use inventory systems or learn new processes? (Weight: 07%)*

Are you provided with sufficient training to use inventory systems or learn new processes? (Weight: 07%)*

(Scale: 1-10, 1 = Very Dissatisfied, 10 = Very Satisfied)

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Do you feel recognized for your role in keepi ng operations running smoothly (Weight: 06%)*

Do you feel recognized for your role in keepi ng operations running smoothly (Weight: 06%)*

(Scale: 1-10, 1 = Unfair/Non-Transparent, 10 = Very Fair/Transparent)

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Are the benefits (e.g., healthcare, retirement plans) sufficient for your needs? (Weight: 05%)*

Are the benefits (e.g., healthcare, retirement plans) sufficient for your needs? (Weight: 05%)*

(Scale: 1-10, 1 = Not Connected, 10 = Very Connected)

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How effective is communication about inventory priorities and changes? (Weight: 05%)*

How effective is communication about inventory priorities and changes? (Weight: 05%)*

(Scale: 1-10, 1 = Very Dissatisfied, 10 = Very Satisfied)

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Do you trust leadership to address parts department challenges? (Weight: 04%)*

Do you trust leadership to address parts department challenges? (Weight: 04%)*

(Scale: 1-10, 1 = Very Dissatisfied, 10 = Very Satisfied)

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Is the parts department workspace organized and safe for your tasks? (Weight: 03%)*

Is the parts department workspace organized and safe for your tasks? (Weight: 03%)*

(Scale: 1-10, 1 = Very Dissatisfied, 10 = Very Satisfied)

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Are there opportunities to grow your skills or advance in the department? (Weight: 02%)*

Are there opportunities to grow your skills or advance in the department? (Weight: 02%)*

(Scale: 1-10, 1 = Very Dissatisfied, 10 = Very Satisfied)

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How likely are you to recommend working in the parts department to others? (Weight: 02%)*

How likely are you to recommend working in the parts department to others? (Weight: 02%)*

(Scale: 1-10, 1 = Very Dissatisfied, 10 = Very Satisfied)

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Do you feel your work helps maintain the dealership’s operational efficiency? (Weight: 01%)*

Do you feel your work helps maintain the dealership’s operational efficiency? (Weight: 01%)*

(Scale: 1-10, 1 = Very Dissatisfied, 10 = Very Satisfied)

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Tell us your thoughts….

Tell us your thoughts….

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